1. How long does it take for my order to arrive?
Shipping times vary depending on your location and the shipping option you select. Generally, orders are processed within 1-2 business days, and shipping times range from 2-7 business days for standard shipping.
2. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return your order within 30 days for a full refund.
3. How do I choose the right product for my skin type?
We understand that choosing the right product for your skin type can be challenging. We recommend reading product descriptions and ingredients carefully and using our Skin Type Quiz to help you find products that are best suited for your skin type.
4. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number, Then you can use this tracking number to track your order on the carrier’s website.
5. Do you offer any discounts or promotions?
Yes, we offer discounts and promotions throughout the year. You can sign up for our email list to stay informed about our latest promotions and exclusive offers.
6. Can I contact customer service if I have questions about my order?
Absolutely. Our customer service team is available to answer any questions you may have about your order, shipping, returns, or any other inquiries. You can contact us via email or phone, and we’ll be happy to assist you.
